By Gloria Methri
Today
- Digital Wallet
- Europe
- FinTech
Travelex, a London-based foreign exchange brand, has launched a new Travelex Money Card (TMC) app, offering a more simple, efficient and secure experience for customers worldwide.
The new app, which replaces the old TMC app, has been redesigned with simpler navigation and reduced complexity in mind. Real-time wallet balances and the latest transactions are now instantly available on the homepage, while currency transfers and TMC top-ups can be undertaken more easily than before.
The app is the primary channel of choice for TMC customers, with 250k customers regularly using a Travelex Money Card and 80% of them using the app to manage their cards. To access the new app, existing customers need to download the latest update.
The app enables customers to manage key aspects of their prepaid Travelex Money Card fully. This includes the ability to top up their TMC with up to 22 different currencies, check their transaction history and balance, and freeze and unfreeze their card for instant protection. Customers are also able to view their card details, including their PIN code, through the app.
The app also enables customers to check live exchange rates and add their cards to Apple Pay and Google Pay wallets. The app is secured with face and touch ID login options and offers 24/7 dedicated phone assistance and support.
Beyond the TMC, the app also enables customers to order foreign currency cash for delivery to their home or collection from a Travelex store (in the UK) or to collect it from a Travelex/partner store (in Australia).
Richard Wazacz, Travelex CEO, said, “Customers rightly demand convenient access to their travel money, and our pre-paid TMC enables them to securely budget, exchange, and spend travel money whenever and wherever. Our new TMC app, which has been built from the ground up, now offers an even more streamlined experience and unlocks the full potential of the TMC.”
